Many years ago, there was a “new kid on the block” called SD-WAN. It was the buzz-word that everyone was talking about; the ability to break the chains that kept us bound to a “legacy” WAN.

When designing a new wireless network, RF power levels are often overlooked or misunderstood. Depending on the type of deployment, power levels can have a great impact on client performance and reliability. And here's the catch - not all Wi-Fi channels run at the same power!

Healthcare is a very fast moving industry. It has to be - there's constant new innovation as research brings through new and exciting developments. The way in which digital healthcare is likely to evolve over the next five years is difficult to predict. This blog will walk though some key ideas, as some useful discussion points.

Retail stores are where retailers interact with customers. It's where a lot of sales are made - and lost - and an area that retailers are keen to put a lot of effort into, to enhance the customer experience. What technologies are retailers using to enhance the customer retail store experience? Let's take a look.

Cisco RX-SOP is a feature that de-tunes the receive sensitivity of an Wi-Fi Access Points. Essentially what feature is doing is to tell the AP to ignore transmissions it hears below a certain threshold - it's not removing the traffic from the air, but allowing the AP to ignore it and be able to talk over the top of background noise.

There’s many firewalls out there to pick from – and they tend to be expensive and complex to configure. Meraki has managed to make a security appliance that both offers simplicity of management and is highly secure – in this blog, we’ll take a look at the Meraki MX appliance.

Software Defined Access - or SDA for short - is the technology used for automated network deployment, configuration and maintenance. The best way to find out if it works? Deploy it in your lab - and that's exactly what we did!

Unplanned interruptions or reductions in the quality of IT services all underline what makes an Incident. When incidents arise effective Incident Management is key in ensuring swift restoration of service, clear communication to all stakeholders, adopting lessons learnt and a number of additional components that all form the handling of and Incident.

AIOps, or artificial intelligence for IT operations, is a term that refers to the use of machine learning, data analytics, and automation to improve the performance, reliability, and security of IT systems. Here at IPTel we are always looking at ways to engineer improvements to our service and leveraging AIOps is one such way.

What is RF Tuning? When a Wi-Fi network is installed, it should automatically set access point power and channels. It doesn't always get it right, so for that reason we strongly recommend any new install to undertake an initial RF Tuning activity.