Welcome to the second in a series of blogs centred around Managed Services and common Managed Services - Customer FAQ's. This blog expands on some of the topics we discussed in Part 1

IPTel offer Managed Services as part of our business solutions. When customers come to us, they often have similar questions regarding the level of support and the technicalities of what is covered as part of our Managed Service.

A core principle of being an effective Managed Service Provider is a well-managed Change Management system. Change Management is the process of tracking and managing a change throughout its entire life cycle, from start to closure, with the aim to minimize risk to a business.

Software Defined Architecture is the concept that we can configure the network from a centralised management system. In the case of Cisco, this is DNA Center. SDA removes us as engineers from the CLI configuration layer, although the physical layer still needs careful design in order to ensure no single points of failure and that the physical design is[…]

Wireless (or Wi-Fi as we all call it) is ubiquitous. It's everywhere - we consume Wi-Fi at home, at the office and with guest services when we're out and about. The need to provide Wi-Fi is clear. How you fund that Wi-Fi install is a different question. Would it be useful to be able to lease your Wi-Fi installation? An evergreen model of support and[…]

We are getting more and more requests to review Wi-Fi networks which aren't quite meeting the specification. Many customers are finding that companies which don't truly understand Wi-Fi - or how to make it work - have deployed their network and are either incapable of making it work or don't care.

IPTel are an approved Cisco Powered Managed Services provider, with multiple options for customers. One of the specialisations we have is for D3, Meraki Access. If you have a Meraki deployment, this offering will be a great fit to support your environment as part of our Managed Services offering.

IPTel are an approved Cisco Powered Managed Services provider, with multiple options for customers. One of the specialisations we have is for D6 Cisco Secure Access. If you have a Cisco deployment, then this offering will be a great fit to support your environment as part of our Managed Services offering.

Cisco DNA SD-Access "Software Defined-Access" is the future of Cisco enterprise networks. This is the second part in a two part series, to provide you insight in to how you can quickly get your Cisco SD-Access Lab up and running.

Cisco DNA SD-Access "Software Defined-Access" is the future of Cisco enterprise networks, and whether you're ready or not, it's here. In this blog series, we're going to take a look at the base setup of your SD-Access Lab environment and provide some useful links along the way to content to help you understand the topic more fully.