Managed Services Incident Management
- Posted by IPTel Solutions
- On July 31, 2024
- 0 Comments
Unplanned interruptions or reductions in the quality of IT services all underline what makes an Incident. When incidents arise effective Incident Management is key in ensuring swift restoration of service, clear communication to all stakeholders, adopting lessons learnt and a number of additional components that all form the handling of and Incident.
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