---
title: "Managed Services: Full Stack Observability | IPTel"
description: How a full stack observability managed service gives visibility, application dependency monitoring with ThousandEyes and custom dashboards.
image: https://blog.iptel.com.au/hubfs/Blogs/Managed%20Services%20-%20X2%20Full%20Stack%20Observability/X2%20-%20Managed%20Services%20(Instagram%20Post%20(Square)).gif
---

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## Managed Services - Full Stack Observability

 Feb 13, 2026

In the dynamic realm of modern IT services, understanding the performance of applications has become increasingly crucial.

All IT teams whether that be Infrastructure Engineers, Network Specialists or Software Developers need robust tools to gain comprehensive visibility into their applications and infrastructure.

[![X2 - Managed Services (1)](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Managed%20Services%20-%20X2%20Full%20Stack%20Observability/X2%20-%20Managed%20Services%20(1)-still.jpg?width=739&height=396&name=X2%20-%20Managed%20Services%20(1)-still.jpg)](https://info.iptel.com.au/managed-services)

Cisco X2 Managed Full-Stack Observability (FSO) emerges as a ground-breaking solution, revolutionising application monitoring and troubleshooting.

 In this blog post, we will delve into the concept of Cisco X2 Full Stack Observability, explore its key features, and highlight the transformative benefits it offers as part of our Managed Service.

Related reading

- [MSP - Meraki Access](https://blog.iptel.com.au/managed-services-d3-meraki-access)
- [MSP - Meraki SD-WAN](https://blog.iptel.com.au/managed-services-d4-meraki-sd-wan)
- [MSP - Cisco Secure Access](https://blog.iptel.com.au/managed-services-d6-cisco-secure-access)
- [Managed Services: Top 5 Benefits](https://blog.iptel.com.au/managed-services-top-5-benefits)
- [Top 8 Secrets to Great Wi-Fi](https://info.iptel.com.au/top-8-wi-fi-secrets)
- [Meraki Managed Service](https://blog.iptel.com.au/meraki-managed-service)

---

## Enhanced Visibility

Our job as a Managed Service Provider requires us to oversee the health and performance of our clients' applications, endpoints and Network infrastructure.

 Cisco X2 Full Stack Observability equips us with end-to-end visibility across the entire stack, enabling us to gain deep insights into application behaviour, infrastructure performance, and network health.

 This comprehensive visibility ensures that we can effectively monitor and manage our clients' environments, proactively identify issues, and deliver exceptional service quality.

Related reading

- [Managed Services](https://info.iptel.com.au/managed-services)
- [ThousandEyes](https://blog.iptel.com.au/thousandeyes)
- [Cisco Powered Managed Services: Request More Info](https://info.iptel.com.au/managed-services)

---

## Application Dependency Monitoring: ThousandEyes

ThousandEyes is a key part of our Managed Services offering which enables us greater management and monitoring of a customer's environment and take support to a whole new level.

[![Free ThousandEyes Setup (Instagram)](https://blog.iptel.com.au/hs-fs/hubfs/Campaigns/Free%20ThousandEyes%20Setup/Free%20ThousandEyes%20Setup%20(Instagram).png?width=212&height=212&name=Free%20ThousandEyes%20Setup%20(Instagram).png)](https://iptel.com.au/technologies/thousandeyes)ThousandEyes is a powerful network intelligence and monitoring tool that provides valuable insights into network performance, application delivery, and user experience.

This makes a real difference to customers and end user experience!

With the visibility of the network, ThousandEyes allows us to monitor and determine when issues are occurring and where the root cause lies - and actively manage the situation, with updates to you.

ThousandEyes is capable of a lot of things - here's just a small summary:

- Comprehensive Network Visibility
- Global Network Monitoring
- Application Performance Monitoring
- Cloud and Internet Service Provider (ISP) Monitoring
- Real-Time and Historical Data Analysis
- Proactive Alerting and Collaborative Troubleshooting
- Integration Capabilities

If you'd like to know more about ThousandEyes, click on the image above or [get in touch with the team](https://iptel.com.au/contact-us).

Related reading

- [ThousandEyes](https://blog.iptel.com.au/thousandeyes)
- [Cisco Powered Managed Services](https://blog.iptel.com.au/cisco-powered-managed-services)
- [Meraki Powered Managed Services](https://blog.iptel.com.au/meraki-managed-service)

---

## Customisable Dashboards and Reporting

[![Managed Services - Customer FAQs (Instagram Post (Square))](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Managed%20Services%20-%20Customer%20FAQs/Managed%20Services%20-%20Customer%20FAQs%20(Instagram%20Post%20(Square)).png?width=224&height=224&name=Managed%20Services%20-%20Customer%20FAQs%20(Instagram%20Post%20(Square)).png)](https://blog.iptel.com.au/managed-services-faq-part-1)Cisco X2 provides us with customisable dashboards and reporting capabilities.

We can tailor the dashboards to meet specific client requirements, displaying the metrics and visualisations that are most relevant to our customers' needs and requirements.

The platform's reporting functionality also enables us to generate comprehensive reports, showcasing performance trends, SLA compliance, and other critical insights for our customers.

Related reading

- [Managed Services Q&A](https://blog.iptel.com.au/managed-services-qa)
- [Managed Services Incident Management](https://blog.iptel.com.au/managed-services-incident-management)

---

## Full Stack Observability: FAQs

### What Is Full Stack Observability?

Visibility across the whole application delivery chain — users, network, internet, cloud and application — so performance problems can be traced to their source.

### How Does ThousandEyes Fit In?

ThousandEyes monitors the network and internet paths an application depends on, showing where delays or loss occur.

### Who Uses Observability Data?

Infrastructure, network and application teams, giving each a shared view of the same performance data.

### What Is Application Dependency Monitoring?

Monitoring the services an application relies on — networks, DNS, cloud and SaaS providers — so issues are found before users report them.

---

## Managed Services - Full Stack Observability Summary

In this blog, we have briefly discussed how X2 Full Stack Observability can transform our ability to monitor a customer's network.

[![Cisco Powered Managed Services (Instagram)](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Cisco%20Powered%20Managed%20Services/Cisco%20Powered%20Managed%20Services%20(Instagram).jpg?width=209&height=209&name=Cisco%20Powered%20Managed%20Services%20(Instagram).jpg)](https://info.iptel.com.au/managed-services)If you're interested to know more, please[complete our managed services request form](https://info.iptel.com.au/managed-services).

Managed Services mean a lot of things to different people. As you can see from this blog, we have built our Managed Service around delivering what's most important for our customers - peace of mind that your network is being looked after.

The managed services proposal allows us to build a service that's right for you. To enable this, we have a range of options in specifying your service. This includes not only [*D3 Meraki Access*](https://blog.iptel.com.au/managed-services-d3-meraki-access), but also [*D4 Meraki SD-WAN*](https://blog.iptel.com.au/managed-services-d4-meraki-sd-wan) and [*D6 Cisco Secure Access*](https://blog.iptel.com.au/managed-services-d6-cisco-secure-access).

Across these services, we cover your complete Meraki environment, as well as a comprehensive support offering for your Cisco environment. 

Related reading

- [Managed Services](https://info.iptel.com.au/managed-services)
- [Cisco Powered Managed Services](https://blog.iptel.com.au/cisco-powered-managed-services)
- [Meraki Powered Managed Services](https://blog.iptel.com.au/meraki-managed-service)
- [Cisco Powered Managed Services: Request More Info](https://info.iptel.com.au/managed-services)

### Need Help With ThousandEyes?

IPTel deploys and runs [Cisco ThousandEyes](https://iptel.com.au/technologies/thousandeyes) as part of our managed services. If that would be useful, [get in touch with the IPTel team](https://iptel.com.au/contact-us) or email [sales@iptel.com.au](mailto:sales@iptel.com.au).

#### Related Articles

<https://blog.iptel.com.au/managed-services-application-dependency-monitoring>

###### [Managed Services - Application Dependency Monitoring (FSO)](https://blog.iptel.com.au/managed-services-application-dependency-monitoring)

 July 24, 2026

<https://blog.iptel.com.au/managed-services-application-dependency-monitoring>

<https://blog.iptel.com.au/application-dependency-monitoring-faq>

###### [Application Dependency Monitoring - FAQ](https://blog.iptel.com.au/application-dependency-monitoring-faq)

 Sept 21, 2026

<https://blog.iptel.com.au/application-dependency-monitoring-faq>

<https://blog.iptel.com.au/managed-services-is-your-msp-right-for-you>

###### [Managed Services - Is your MSP right for you?](https://blog.iptel.com.au/managed-services-is-your-msp-right-for-you)

 Feb 17, 2026

<https://blog.iptel.com.au/managed-services-is-your-msp-right-for-you>

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