IPTel are an approved Cisco Powered Managed Services provider, with multiple options for customers.
One of the specialisations we have is for D3, Meraki Access. If you have a Meraki deployment, this offering will be a great fit to support your environment as part of our Managed Services offering.
At IPTel we have a long history of working with customers to deliver enterprise grade networks and resolve the most complex of customer issues.
Our Managed Services will deliver you with a streamlined offering to manage your infrastructure which allows you to get above the business-as-usual, and instead focus on growth and strategic initiatives.
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Wi-Fi in particular is one of those services that can cause a lot of pain: we are experts in support and delivery. Just one way in which we provide differentiation in our managed services.
The benefit for you? A Managed Service brings benefits for your Enterprise Network environment, with unparalleled visibility across your network, we can bring insights, proactive diagnostics, action and remediation across the network.
In this blog, we'll dive into what the Cisco Powered Managed Services D3 Meraki Access will offer for your business.
(As a side note, if you're wondering what the D3 means, this is just Cisco's internal designation for this service).
ASSOCIATED BLOGS:
- Managed Services: Top 5 Benefits
- Top 8 Secrets to Great Wi-Fi
- Wi-Fi Design: Business Requirements
- Wi-Fi Design: Technical Requirements
Included Technology
The first question, if what technology do we cover, as part of the Meraki Access managed service?
The following are included:
- Cisco Meraki MX series products
- Cisco Meraki Virtual MX (vMX)
- Associated licenses for the above
ASSOCIATED BLOGS:
Universal Managed Services Inclusions
The service includes the standard items you think it should - this is the eyes and ears on your network for us to tell when issues exist.
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Knowing the baseline allows us to determine when there's been a departure from that baseline, so the management and monitoring is more sophisticated than just raising threshold-based alarms (especially in relation to AI-OPS, which is included in our Gold Service).
Incident, Change & Problem management are included, as standard inclusions, meaning we not only manage the environment, but support you through any issues and incidents which occur.
The following are the general inclusions for all our managed services:
- System Management: Management of your environment, including
- Customer Service Portal: Access to your own dedicated portal for raising tickets and seeing how your network is performing
- Licence Managment: Management of your licences, ensuring these are current and sufficient
- Inventory Reporting: Reporting on your managed assets
- Regular Reports: Automated and regular reports, to provide insight into your network environment
ASSOCIATED BLOGS:
D3 Meraki Access Inclusions
The Meraki Access manged service has some specific functions which are covered by the managed service:
- LAN Management: Port, VLAN, Access Control policies etc...
- WLAN Management: SSID Management, Access Control, Splash Page, FW Rules and Traffic Shaping
- WAN Management: Uptime & Throughput Monitoring, Rule Based Mangement and VPN commissioning.
As noted above, we provide support for Meraki teleworkers, so you can have peace of mind in managing your remote workers.
ASSOCIATED BLOGS:
Managed Services - D3 Meraki Access
In this blog, we have discussed how we manage and offer Meraki Access support, as part of our managed services offering.
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If you're interested to know more, please complete our managed services request form.
Managed Services mean a lot of things to different people. As you can see from this blog, we have built our Managed Service around delivering what's most important for our customers - peace of mind that your network is being looked after.
The managed services proposal allows us to build a service that's right for you. To enable this, we have a range of options in specifying your service. This includes not only D3 Meraki Access, but also D4 Meraki SD-WAN and D6 Cisco Secure Access.
Across these services, we cover your complete Meraki environment, as well as a comprehensive support offering for your Cisco environment.
ASSOCIATED BLOGS:
