Managed Services - D4 Meraki SD-WAN

IPTel are an approved Cisco Powered Managed Services provider, with multiple options for customers.

One of the specialisations we have is for D4, Meraki SD-WAN. If you have a Meraki deployment, running SD-WAN, then this offering will be a great fit to support your WAN environment as part of our Managed Services offering.

D4 Meraki SD-WAN

At IPTel we have a long history of working with customers to deliver enterprise grade networks and resolve the most complex of customer issues.

Our Managed Services will deliver you with a streamlined offering to manage your infrastructure which allows you to get above the business-as-usual, and instead focus on growth and strategic initiatives.

Cisco Powered Managed Services (Instagram)Wi-Fi in particular is one of those services that can cause a lot of pain: we are experts in support and delivery. Just one way in which we provide differentiation in our managed services.

The benefit for you? A Managed Service brings benefits for your Enterprise Network and SD-WAN environment, with unparalleled visibility across your network, we can bring insights, proactive diagnostics, action and remediation across the network.

In this blog, we'll dive into what the Cisco Powered Managed Services D4 Meraki SD-WAN will offer for your business.

(As a side note, if you're wondering what the D4 means, this is just Cisco's internal designation for this service).


Included Technology

The first question, if what technology do we cover, as part of the Meraki SD-WAN managed service?

The following are included:

  • Cisco Meraki MX series products with SD-WAN capability
  • Cisco Meraki Virtual MX (vMX)
  • Associated licenses for the above


Universal Managed Services Inclusions

The service includes the standard items you think it should - this is the eyes and ears on your network for us to tell when issues exist.

Managed Services Incident Management (Instagram)Knowing the baseline allows us to determine when there's been a departure from that baseline, so the management and monitoring is more sophisticated than just raising threshold based alarms (especially in relation to AI-OPS, which is included in our Gold Service).

Incident and event management are included, as standard inclusions, meaning we not only manage the environment, but support you through any issues and incidents which occur.


The following are the general inclusions for all our managed services:

  • System Management: Management of your environment, including 
  • Customer Service Portal: Access to your own dedicated portal for raising tickets and seeing how your network is performing
  • Licence Managment: Management of your licences, ensuring these are current and sufficient
  • Inventory Reporting: Reporting on your managed assets
  • Regular Reports: Automated and regular reports, to provide insight into your network environment


D4 Meraki SD-WAN Inclusions

The Meraki SD-WAN manged service has some very specific inclusions. SD-WAN is all about traffic identification and analysis, followed by treatment of that traffic.

There are some specific functions which are covered by the managed service:

  • Service VPN: Confirmation and support of Meraki Auto-VPN
  • Application Visibility and Reporting: Mangement of the classification of traffic flows, as well as reporting
  • Intelligent Path Control: Configuration, support and management of Meraki Intelligent Path Control
  • Hybrid WAN: Intelligent Path Control  includes the management of Policy based routing and Dynamic Path Control
  • Teleworkers: Support for teleworker appliances

As noted above, we provide support for Meraki teleworkers, so you can have peace of mind in managing your remote workers.


Managed Services - D4 Meraki SD-WAN

In this blog, we have discussed how we manage and offer Meraki SD-WAN support, as part of our managed services offering.

Cisco Powered Managed Services (Instagram)If you're interested to know more, please complete our managed services request form.

Managed Services mean a lot of things to different people. As you can see from this blog, we have built our Managed Service around delivering what's most important for our customers - peace of mind that your network is being looked after.

The managed services proposal allows us to build a service that's right for you. To enable this, we have a range of options in specifying your service. This includes not only D4 Meraki SD-WAN, but also D3 Meraki Access and D6 Cisco Secure Access.

Across these services, we cover your complete Meraki environment, as well as a comprehensive support offering for your Cisco environment. 


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