Recessed AP Installation

We all love Wi-Fi, but you've got to install your access points somewhere. Typically they're installed on the T-Bar of a suspended ceiling - sometimes though you have to secure the AP, or hide it for aesthetics reasons. In this blog, we'll look at some options.
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Cisco Ultra-Reliable Wireless Backhaul Explained

What is Cisco Ultra-Reliable Wireless Backhaul (CURWB) — and why do we need it when traditional wireless already exists? If you’ve ever worked in environments where machines are constantly moving — ports, mines, factories, terminals — you know one thing for sure: The biggest issue is that when a client roams between access points, it can cause brief[…]
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Cisco Private 5G

Cisco Private 5G gives business the opportunity to run their own mobile network. This isn’t a simple undertaking of course, but it does offer some valuable benefits for businesses that have the right use cases.
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Wi-Fi Design and the Cinema Story

Wi-Fi works with radio waves. These are similar in nature to sound you can hear (not exactly, but let me have a little artistic licence). Why do you need to have Wi-Fi that works within reasonable RF power bounds? I've come up with a little story to help. Let's translate Wi-Fi in to audio. So here's the story..
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Wi-Fi Channel Power: Not all Channels are the Same

When designing a new wireless network, RF power levels are often overlooked or misunderstood. Depending on the type of deployment, power levels can have a great impact on client performance and reliability. And here's the catch - not all Wi-Fi channels run at the same power!
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Managed Services Incident Management

Unplanned interruptions or reductions in the quality of IT services all underline what makes an Incident. When incidents arise effective Incident Management is key in ensuring swift restoration of service, clear communication to all stakeholders, adopting lessons learnt and a number of additional components that all form the handling of and Incident.
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Building AI into our Managed Services

AIOps, or artificial intelligence for IT operations, is a term that refers to the use of machine learning, data analytics, and automation to improve the performance, reliability, and security of IT systems. Here at IPTel we are always looking at ways to engineer improvements to our service and leveraging AIOps is one such way.
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RF Tuning

What is RF Tuning? When a Wi-Fi network is installed, it should automatically set access point power and channels. It doesn't always get it right, so for that reason we strongly recommend any new install to undertake an initial RF Tuning activity.
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Wireless First: University Wi-Fi

In this blog series, I wanted to explore what a Wireless First strategy looks like for a number of customer verticals. Universities have extensive demands on their wireless infrastructure. Should Wi-Fi be the technology of choice for Universities?
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Managed Services Offerings

All customers are different! Sounds simple but there is never a truer statement when it comes to Managed Services. Whether its engineering capabilities and team structures, budgetary restrictions, technology stack or pain points all of these vary on scales for each customer. With this mixture of customers, it no longer makes sense to offer customers[…]
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