In this blog, we're taking a look at the Top 5 new retail technologies.
These are the big ticket items that retails will want to look at for their future plans and strategy.
Technology in retail - as in all other sectors - is moving quickly. This blog provides some insight into what the future might bring. Here's out top 5!
Retailers are either struggling or booming through COVID and have had to reinvent quickly to keep up with demand and changing habits of consumers.
Technology is a massive enabler in the retail sector, helping retailers stay in front of what customers want and need. There' a lot of competition out there, and innovation is needed to stay on top.
Let's take a look at the the Top 5 Retail Technologies - here's the Big Ticket Technology items.
1. Data Science
We dug into this topic in the Top 5 Retail Challenges blog, so worth a look for some side reading.
A key input to this information gathering is using Wi-Fi, or more accurately Wireless Analytics (products such as DNA Spaces).
Gathering this type of data allows retailers to understand the answers to questions such as:
- How long do customers remain in a store
- How do they walk around the space
- How often do they return
Other analytics (such as guest login via facebook) can provide metrics about the age and interests of your customers. Important information to help tailor the in store experience and marketing messages to that demographic.
There's been an explosion of industrial devices and equipment (or IoT - Internet of Things, for short) and retailers are taking advantage.
The ability to use sensors allows for lighting, air-con, door ajar and flood protection to be automated.
There's a lot more to IoT though, and a good example of this is automated electronic shelf labelling. The ability to change pricing frequently allows retailers to remain ultra-competitive, as well as reducing the labour in changing pricing.
There's many other examples though, such as robotics, which are really gaining a lot of traction - these might be simple cleaning robots, all the way up to complex warehouse industrial packing robots - but the ability to automate functions is a real time saver.
3. Network Automation
4. UWB (Ultra Wide Band)
5. Wireless / Wi-Fi
There's some other reasons to rely on Wi-Fi so heavily in the retail sector though:
- Wireless First also driving to ability for team moves/ minor floor plan changes quickly.
- Wireless Analytics for COVID density / finding people given more hotdesking taking place.
- More reliance on the wireless network than ever before.
Top 5 Retail Technologies: Summary
Hopefully this blog has been a useful exploration of where retailers might be spending their money on the big ticket technology items.
It's a race to keep customers, stay ahead and provide efficiency and advanced services to customers and staff alike.
Not all technologies will succeed and grow, but each in turn spurs additional innovation, then we will be moving forward.
Mobility is clearly a major theme in all this, with robotics and the ability to remotely manage, monitor and maintain a lot of the network - and devices which connect to it.
If we can help you on your technology journey, drop us a line at firstname.lastname@example.org