--- title: "Aged Care Wi-Fi: Use Cases and Design | IPTel" description: How Wi-Fi supports aged care — staff mobility, resident Wi-Fi and external coverage — and what a reliable aged care network needs. image: https://blog.iptel.com.au/hubfs/Blogs/Aged%20Care%20Wi-Fi/Aged%20Care%20wi-fi%20(Instagram)-feature.jpg --- [![IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)](https://blog.iptel.com.au/hs-fs/hubfs/IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png?width=200&height=59&name=IPTellogo-byline-2020-dark-v2-pnd-optimised-500%20(1).png "IPTellogo-byline-2020-dark-v2-pnd-optimised-500 (1)")](https://iptel.com.au) - [Home](https://iptel.com.au/) - [Solutions](https://iptel.com.au/solutions) Technologies - [Cisco Access Manager](https://iptel.com.au/technologies/cisco-access-manager) - [Cisco Catalyst Center](https://iptel.com.au/technologies/cisco-catalyst-center) - [Cisco Meraki](https://iptel.com.au/technologies/cisco-meraki) - [Cisco SDA Fabric](https://iptel.com.au/technologies/cisco-sda-fabric) - 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[Buying Panels](https://iptel.com.au/professional-supply-panels) - [IPTel Store](https://store.iptel.com.au) - [Request a Quote](https://iptel.com.au/request-a-quote) - [Managed Services](https://iptel.com.au/managed-services-enquiry) Case Studies - [DP World Video](https://blog.iptel.com.au/hubfs/Case%20Studies/DP%20World_Case_Study.mp4) - [DP World](https://blog.iptel.com.au/dp-world-case-study) - [Backup Assure](https://blog.iptel.com.au/backup-assure-a-disaster-recovery-case-study) [Contact Us](https://iptel.com.au/contact-us) [Blog](https://blog.iptel.com.au) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. ## Aged Care Wi-Fi Dec 9, 2025 Aged Care is pressing ahead with modernisation in their ICT and Wi-Fi is a major part of the mix. The ability to provide a lot of services - quickly deploying new services - as well as enabling mobility are major draw cards for Aged Care. Let's take a look at what this means. ![Aged Care wi-fi](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Aged%20Care%20Wi-Fi/Aged%20Care%20wi-fi-still.jpg?width=1475&height=790&name=Aged%20Care%20wi-fi-still.jpg) Aged Care Wi-Fi needs to support a range of use cases. The staff are mobile and increasingly need to be able to use mobile devices, such as tablets and smart phones. The residents want to be able to connect Netflix, internet and communicate with their relatives over video calls. These are just a couple of use cases - let's take a look at a fuller list in the next section. Related reading - [Aged Care](https://iptel.com.au/industries/aged-care) - [The Importance of Networking in Aged Care](https://blog.iptel.com.au/the-importance-of-networking-in-aged-care) - [Aged Care Managed Services: Networks for Staff and Residents](https://blog.iptel.com.au/aged-care-managed-services) --- ## Use Cases for Wi-Fi in Aged Care The good news is that once you've installed your network there's a whole host of services the network can support. Let's start with the obvious ones: - **Corporate Laptops:** Staff need to have their work devices and most of these are likely to be laptops - **BYOD**: Support for staff, residents, visitors and clinicians to have base internet access - **Voice:** Increasingly Wi-Fi is replacing DECT as the go-to technology for voice. Why would this be? The prime reason is that with Wi-Fi you can enable the use of smartphones - these can have barcode readers for medication management, phone lists, apps and duress functions - much more feature rich than the equivalent DECT phone Aged Care is evolving, with medication management and the potential use of other biomedical technologies on the rise. This leads us to the next category: - **Potential Clinical Devices**: Patient monitors, wearable clinical devices, etc In terms of next use cases, making the best of assets is a key requirement. Important equipment gets lost, frequently moved around, leading to buying more of a certain type of asset than is really required.  This doesn't take into account the time spent in locating the equipment in question - or the expense in not having it in use more often. The next use case then is: - **Asset Tracking:** Wheelchairs, beds, staff, duress, wandering dementia patients Asset tracking is also only one use case that makes use of location of people and objects. This can also be applied to applications such as task management and wayfinding, to name a couple. Related reading - [Cisco Spaces Introduction](https://blog.iptel.com.au/cisco-spaces-introduction) - [Cisco Spaces Applications](https://blog.iptel.com.au/cisco-spaces-applications) - [AP Placement: Location Grade Wi-Fi](https://blog.iptel.com.au/ap-placement-location-grade) --- ## Aged Care Resident Wi-Fi In addition to all the regulatory requirements, Aged Care is of course competing for residents.  As we all age, we all want to live in aged care that has at least some technology at our disposal and Wi-Fi is that sort of enabling technology. The first in the Aged Care Resident wish list is: - **Resident Wi-Fi:** Deliver the same experience residents used to have at home, being able to connect their devices - Allow for small private networks to connect all their devices securely together Wi-Fi of course as an enabler provides the opportunity for a wide array of entertainment services - which is really what the residents want to use. Let's take a look at this use case: - **Entertainment:** - Internet enabled TVs for Netflix etc - Both residents and shared areas With our ever connected lifestyles, we could also support smart devices. These are typically voice activated, which could be especially attractive - the ability to play music, turn devices on and off and connect smart-home style equipment, could provide real convenience. This use case is: - **Assistant Devices:** - Google Home / Alexa etc Related reading - [Increasing AP Density](https://blog.iptel.com.au/increasing-access-point-density) - [Wi-Fi Surveys (Overview to the various types of RF Surveys)](https://blog.iptel.com.au/wi-fi-surveys) - [Wi-Fi Phone Dropouts](https://blog.iptel.com.au/wifi-phone-dropouts) - [Wi-Fi Surveys](https://blog.iptel.com.au/wi-fi-surveys) --- ## External Wi-Fi in Aged Care People like to move and walk around though - and go sit outside, and so on. External coverage uses weatherproof access points in order to deliver external coverage. This is about providing a lot of convenience to continue to use the same devices, but outdoors. An important note: when Wi-Fi is designed for outdoors, location accuracy tends to decrease.  If you have Wi-Fi phones in use, the external coverage needs to take this into account, to ensure that the network can deliver a [voice-grade level of Wi-Fi](https://blog.iptel.com.au/wi-fi-grades), even in outdoor areas. Related reading - [Wi-Fi Surveys](https://blog.iptel.com.au/wi-fi-surveys) - [Wi-Fi and the Cinema Story](https://blog.iptel.com.au/wifi-and-the-cinema-story) - [Wi-Fi Predictive Designs](https://blog.iptel.com.au/wifi-predictive-design-wifi-heatmaps) --- ## Aged Care Wi-Fi: FAQs ### What Is Wi-Fi Used for in Aged Care? Staff phones and duress, care documentation, nurse call, resident internet and entertainment, and building systems. ### What Wi-Fi Grade Does Aged Care Need? A voice-grade or near-voice-grade design is typical, so staff phones and duress devices work reliably throughout the facility. ### Should Aged Care Facilities Provide Resident Wi-Fi? Increasingly, yes. Residents expect to stay in touch with family, stream and video call, so a separate resident network is common. ### Is External Wi-Fi Needed in Aged Care? Often — for gardens, courtyards and walkways where staff and residents spend time and where duress coverage may be required. --- ## Aged Care Wi-Fi: Summary Hopefully this roundup of where you can use Wi-Fi in an aged care setting has been of use. [![Wi-Fi Assurance Review (Instagram)](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Assurance%20Review/Wi-Fi%20Assurance%20Review%20(Instagram).gif?width=194&height=194&name=Wi-Fi%20Assurance%20Review%20(Instagram).gif)](https://blog.iptel.com.au/wifi-assurance-review)There's an increasing amount of regulatory requirements for aged care, and enabling mobility for staff and residents is a major tool in assisting the workforce in doing their jobs and the residents enjoying their stay. With an increasingly mobile staff, there are more and more applications, such as bedside food ordering, medication management and prescription, and a host of others.  The future is bright with the technology landscape for aged care - the first step is to deploy a reliable Wi-Fi network to support these applications - fortunately we can help you there. A technology rollout and upgrade is always a journey - hopefully this blog has been of some use in that journey! For further reading, check out [aged care infrastructure managed services](https://blog.iptel.com.au/aged-care-managed-services). Related reading - [Zero Trust Architecture](https://blog.iptel.com.au/zero-trust-architecture) - [Deploying Zero Trust Architecture](https://blog.iptel.com.au/zero-trust-deployment) - [Cisco SD-Access Lab](https://blog.iptel.com.au/cisco-sd-access-lab) ### Need Help With Clinical Wi-Fi? IPTel designs and validates Wi-Fi for hospitals and aged care. See our [healthcare](https://iptel.com.au/industries/healthcare) page and [Wi-Fi survey services](https://iptel.com.au/services/wi-fi-surveys), or if that would be useful, [get in touch with the IPTel team](https://iptel.com.au/contact-us) or email [sales@iptel.com.au](mailto:sales@iptel.com.au). #### Related Articles ###### [The Importance of Networking in Aged Care](https://blog.iptel.com.au/the-importance-of-networking-in-aged-care) May 23, 2025 ###### [Aged Care Managed Services: Networks for Staff and Residents](https://blog.iptel.com.au/aged-care-managed-services) July 13, 2025 ###### [Troubleshooting with Cisco Catalyst Center](https://blog.iptel.com.au/troubleshooting-with-cisco-catalyst-center) Sept 11, 2025 Free tool ### How Many Wi-Fi Access Points Do You Need? Work out APs, PoE and switch ports floor by floor, using the same survey grades our Cisco wireless engineers design to. Takes under a minute. [Try the AP Estimator →](https://iptel.com.au/resources/wifi-access-point-estimator?utm_source=blog&utm_medium=cta&utm_campaign=ap-estimator) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark McSherry", "url" : "https://blog.iptel.com.au/author/mark-mcsherry" }, "dateModified" : "2026-10-03T07:42:17.546Z", "datePublished" : "2025-12-09T06:05:57.000Z", "headline" : "Aged Care Wi-Fi: Use Cases and Design | IPTel", "image" : [ "https://blog.iptel.com.au/hubfs/Blogs/Aged%20Care%20Wi-Fi/Aged%20Care%20wi-fi%20(Instagram)-feature.jpg" ], "mainEntityOfPage" : { "@id" : "https://blog.iptel.com.au/aged-care-wi-fi", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.iptel.com.au/hubfs/IPTel_Solutions_February2020%20-%20Header%20SiteMap/Images/IPTellogo-byline-2020-dark-v2.png" }, "name" : "IPTel Solutions Pty Ltd" } } ```