Warehouses have very special requirements when it comes to providing Wi-Fi coverage, for a whole host of reasons.
They are a challenging environment in RF terms - there's often high ceilings, lots and lots of metal racking, RF attenuation is constantly changing (shelves filling and emptying, forklifts moving loads around and so on) and small devices which need good coverage.
Warehouses are unique environments for the deployment of Wi-Fi and need a specific design to work properly. Warehouses are increasingly using Wi-Fi devices, particularly bar code scanners, with newer warehouses deploying robots for the picking operation.
For a bit of background have a read on the Top 8 Secrets to Great Wi-Fi.
The devices themselves are varied, but are used to provide high efficiency for staff in their work.
From devices which provide an audio stream voice-pick service (to detail what should be collected from the shelves), to the workhorse barcode scanner (eg Zebra scanners), there's an array of devices in use.
Some use 2.4GHz, some use 5GHz and some may have small antennas or old chipsets. Devices are often used in real time in the warehouse environment, with staff receiving details of the items to pick over the Wi-Fi network and using scanners to record as the items are selected.
The Wi-Fi based barcode scanner is very popular now and increasingly they are combining the use of voice on the same end device. Voice is always a tricky Wi-Fi service to get operational, so Warehouse Wi-Fi has evolved to cope.
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It's an environment that’s difficult to get right. So, there’s a number of best practices and lessons learnt to take into account:
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The access point type, placement, angle, power and channel are all critical. Warehouses are tricky places to support high quality Wi-Fi, with so much metal in use.
With many APs in a changing environment, it makes most sense to use the built in tuning features of the WLAN network - RRM and DCA.
The trick is to ensure that both settings are properly configured, based on the device types in use (i.e. don't use channels your clients can't use and set the max transmit power to match your weakest client).
Final word should go to surveys. As with every WLAN install, a Wi-Fi Predictive Design, Wi-Fi Pre-deployment Survey and Post Deployment Survey are critical elements.
You have to design, measure, adjust and improve the design. Its an iterative process, but one that can be used to achieve reliable Wi-Fi in a difficult environment.
Of course, following the guidelines doesn't mean it will all work without a hitch. Devices with old chipsets are in use, so watch out for these.
Overall, you can get a highly reliable Wi-Fi network working in a warehouse - it just takes time to design and deploy correctly.
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Illustrated below is an option for mounting an AP and using a down tilt to cover an area. We custom build these for warehouse customers:
Correct downtilt is quite important in the warehouse, as the ceiling are typically high and the aisles very long.
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Warehouses increasingly rely on good Wi-Fi. A poor Wi-Fi experience really hurts the efficiency of a warehouse and reduces the amount of stock that can be picked. This in turn affects the KPIs of the picking staff, but importantly reduces the throughput of stock through the warehouse - which costs money.
A good installation should serve the needs of the devices - and people - who connect to the network. Designed and installed correctly, you will get a pretty seamless operation.
Be careful on the device you select to use in the warehouse environment - they are a little black box, but they don't all operate the same - choose carefully and test out in your environment before you buy a lot of expensive devices.
We're always here to help too - we remediate and upgrade a lot of environments, so drop us a line if you need some help.
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