---
title: "Meraki AI Features: Assurance, AI-RRM and Assistant | IPTel"
description: The AI features built into Cisco Meraki — network assurance, AI-RRM and the Cisco AI Assistant — and how they help network operators.
image: https://blog.iptel.com.au/hubfs/Blogs/Meraki%20AI/Meraki%20AI%20(Instagram%20Post).gif
---

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## Meraki AI Features

 Mar 12, 2026

Cisco have been integrating machine learning and AI into their products where it makes sense for some time now. There are many AI features integrated in Meraki products that assist the network operator, improve network performance and reduce downtime. In this blog, we'll discuss some of these features.

![Meraki AI](https://blog.iptel.com.au/hs-fs/hubfs/Blogs/Meraki%20AI/Meraki%20AI-still.jpg?width=737&height=415&name=Meraki%20AI-still.jpg)

Related reading

- [Wi-Fi Design: Business Requirements](https://blog.iptel.com.au/wi-fi-design-business-requirements)
- [Cisco Meraki](https://iptel.com.au/technologies/cisco-meraki)
- [Wi-Fi Design: Technical Requirements](https://blog.iptel.com.au/wi-fi-design-technical-requirements)
- [Meraki Cloud Wi-Fi](https://blog.iptel.com.au/meraki-cloud-wifi)
- [Meraki Made Simple: Meet Dave](https://blog.iptel.com.au/blog/meraki-made-simple-meet-dave)

---

## Network Assurance

The Meraki cloud dashboard is continuously scanning event logs, looking for abnormal behaviour and error messages to determine the network health.

This is reported as a simple score, allowing you to quickly see whether any networks require attention. A network operator can quickly drill down to a network device or client and view relevant events and metrics to determine the cause of bad performance.

 

![Meraki Organization Assurance](https://blog.iptel.com.au/hs-fs/hubfs/undefined-Jan-09-2026-03-52-30-3145-AM.png?width=573&height=468&name=undefined-Jan-09-2026-03-52-30-3145-AM.png)

Copyright Cisco Systems

Intelligent packet capture can trigger automatic collection of network traffic during events, saving you time when troubleshooting. Root-cause analysis can show not only that an error is present on the network but likely causes and steps to resolve the issue. 

Related reading

- [Managed Network Services: 5 Benefits for Your Business](https://blog.iptel.com.au/managed-services-top-5-benefits)
- [Top 8 Secrets to Great Wi-Fi](https://info.iptel.com.au/top-8-wi-fi-secrets)
- [Managed Services](https://iptel.com.au/managed-services-enquiry)

---

## Cisco AI-RRM

Cisco have created models of a well-performing wireless network using the large quantities of data from operational networks. Anonymised network statistics gathered from a network can be used to create a virtual model which can then be used to test possible changes.

![Comparing AI-RRM to RRM](https://blog.iptel.com.au/hs-fs/hubfs/undefined-Jan-09-2026-03-54-43-1726-AM.png?width=660&height=198&name=undefined-Jan-09-2026-03-54-43-1726-AM.png)Copyright Cisco Systems

When the best set of changes has been determined, this can then be applied to the network during an off-peak window to ensure minimal client impact. AI-RRM has been found to outperform Cisco’s older model in reducing interference and improving client performance. 

Related reading

- [Cisco Meraki Access Points](https://blog.iptel.com.au/cisco-meraki-access-points)
- [Cisco Meraki Switching](https://blog.iptel.com.au/cisco-meraki-switching)
- [Meraki](https://blog.iptel.com.au/blog/meraki-made-simple-meet-dave)

---

## Cisco AI assistant

Cisco now have an AI assistant integrated into the dashboard, trained on Cisco documentation and the outcomes of multiple support cases:

![Cisco AI Assistant](https://blog.iptel.com.au/hs-fs/hubfs/undefined-Jan-12-2026-04-18-55-7982-AM.png?width=438&height=579&name=undefined-Jan-12-2026-04-18-55-7982-AM.png)

Copyright Cisco Systems

AI Assistant can quickly find the most suitable documentation, and provide recommendations relevant to your network, allowing the network team to concentrate on managing the network instead of searching for the correct information.  

Related reading

- [Meraki Refresh](https://blog.iptel.com.au/meraki-refresh)
- [Cisco Meraki Dashboard](https://blog.iptel.com.au/cisco-meraki-dashboard)
- [Managed Services Offerings](https://blog.iptel.com.au/cisco-powered-managed-services)

---

## Meraki AI: FAQs

### What AI Features Does Meraki Include?

Network assurance insights, AI-RRM for radio tuning and the Cisco AI Assistant in the dashboard.

### What Is AI-RRM?

AI-driven radio resource management that uses longer-term data to optimise channels and power across the wireless network.

### What Is the Cisco AI Assistant?

A conversational assistant in the dashboard that helps operators find information, troubleshoot and make changes faster.

### Do I Need to Install Anything to Use Them?

No. They're delivered through the Meraki cloud dashboard, although some features depend on licensing.

---

## Cisco Meraki AI Features: Summary

In this blog, we’ve looked at how Cisco Meraki uses AI to make life easier for the network team and improve overall performance.

AI in Meraki products helps to reduce interference, optimise settings automatically, and apply changes during off-peak times to minimise disruption. Troubleshooting is faster with intelligent packet capture and root-cause analysis, and the AI Assistant provides instant answers, so you spend less time searching for documentation.

We can help you understand how Cisco's AI-driven tools fit into your network strategy and design the right solution for your needs. As a Cisco partner, we have the experience and training to ensure your network runs smarter and more efficiently.

Related reading

- [Meraki and Cisco: Better Together](https://blog.iptel.com.au/meraki-and-cisco-better-together)
- [Meraki Automation and New Features](https://blog.iptel.com.au/meraki-automation-and-new-features)

### Need Help With Cisco Meraki?

IPTel designs, deploys and manages [Cisco Meraki networks](https://iptel.com.au/technologies/cisco-meraki), and Australian organisations can book a [free Meraki demo](https://iptel.com.au/free-meraki-demo). If that would be useful, [get in touch with the IPTel team](https://iptel.com.au/contact-us) or email [sales@iptel.com.au](mailto:sales@iptel.com.au).

#### Related Articles

<https://blog.iptel.com.au/securing-your-cisco-wireless-network>

###### [Securing your Cisco Wireless Network](https://blog.iptel.com.au/securing-your-cisco-wireless-network)

 Mar 12, 2026

<https://blog.iptel.com.au/securing-your-cisco-wireless-network>

<https://blog.iptel.com.au/blog/cisco-catalyst-center-assurance>

###### [Cisco Catalyst Center Assurance](https://blog.iptel.com.au/blog/cisco-catalyst-center-assurance)

 Sept 5, 2025

<https://blog.iptel.com.au/blog/cisco-catalyst-center-assurance>

<https://blog.iptel.com.au/cisco-access-manager>

###### [Cisco Access Manager](https://blog.iptel.com.au/cisco-access-manager)

 Jan 12, 2026

<https://blog.iptel.com.au/cisco-access-manager>

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